Where can I download the Genesis Simple FAQ plugin?
The Genesis Simple FAQ plugin is available on WordPress.org. Click here to download.
Where can I show the FAQ section on my website?
You are able to add the FAQ section to many locations on your website, including a front page widget section, your page content, or a sidebar widget.
Can I customize the design of my FAQ section?
Yes, the Genesis Simple FAQ plugin has basic styles included in order to look good on any Genesis website. You are also able to customize it to match your website using your child theme’s style.css file.
How does the Genesis Simple FAQ plugin work?
Adding a FAQ is simple. All you need to do is create an FAQ through the WordPress dashboard, and display your FAQs on your site by way of a shortcode. Click here for more documentation and usage of the Genesis Simple FAQ plugin.
What is the Genesis Simple FAQ plugin?
Genesis Simple FAQ is a plugin for the Genesis Framework to manage FAQ components via shortcodes.
What if I need technical assistance outside business hours?
We understand that problems can occur anytime, which is why our support team is available 24/7 to address your concerns in real-time promptly.
Can you scan my WordPress site on demand?
While our packages include a routine scan, we can perform a real-time website scan on demand.
What about my website speed? Can you make it load faster?
Yes! Our experts inspect and optimize every crucial aspect of your WordPress site, including meta titles and descriptions, content, images, and videos, to boost your site speed across multiple platforms, especially mobile devices.
I accidentally broke my website; will you be able to fix it on priority?
Yes! If you're subscribed to our Nature plan, we'll prioritize your concern and assign experts to get it sorted quickly.
For Building Strength and Growth & Life plans, we'll restore your website from Cloud backups.
What happens if my website gets compromised?
Protection against hackers and brute force attacks is a core part of our support and maintenance plans. This includes website cleanup, repairing, backup, and restoring your site to ensure everything runs smoothly.
Our experts will repair your website manually or restore it to the last working state, depending on the situation. We'll also apply security patches and reset passwords to prevent such attacks in the future.
What services can I expect under Instant Support Requests?
Our instant support requests offer a variety of customized services, including
- Plugin consultation for identifying the right plugin to meet your requirements
- Troubleshooting outdated or corrupted plugins
- Hosting and business scalability assistance via our Hosting partners
- Integrating marketing and analytics tools to your website
- Optimizing site URLs and setting up redirects
- Font customization, including size, color, appearance
Is there any storage limit for backups? For how long can you retain my site backup?
No! We don't have any backup storage limit and can easily backup sites of any size. All your website data is stored on Cloud servers for at least 90 days.
How does the monthly payment work?
To ensure there isn't any obstruction with the ongoing maintenance, you'll be automatically charged each month from the date when the service was first activated.
You can reach out to our support team for more details on our monthly subscription plans.
Can I upgrade or downgrade from my existing subscription plan?
Yes! You can modify your current package/plan anytime using our customized portal. All the changes will come into effect from your next renewal cycle.
Why is the support and maintenance plan crucial for my website?
Without quality maintenance, your site is often at risk of crashing, slow loading, and attacks from hackers, which result in a poor user experience and can hurt your SEO rankings. Our support and maintenance services protect your website and ensure smooth performance on an ongoing basis.
Another distinct advantage of incorporating our maintenance services is that we'll help you troubleshoot or recover if something goes wrong.